Privacy Policy
Hotel and Restaurant Complex “Tsarevka” respects every user's right to personal data protection and ensures that personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection”.
This Policy defines the procedure for collecting, using, storing and protecting the personal data of users of the website https://en.carivka.com.ua.
1. General Provisions
This Policy defines the procedure for collecting, using, storing and protecting the personal data of users of the website https://en.carivka.com.ua.
2. What Data We Collect
We may collect:
- first and last name;
- phone number;
- email address;
- check-in and check-out dates;
- number of guests;
- booking information;
- IP address;
- browser and device information;
- cookie files;
- other information that the user voluntarily provides through website forms.
3. Why Personal Data Is Used
Personal data is used exclusively for:
- making a booking;
- confirming a booking;
- contacting the guest;
- providing Hotel services;
- complying with legal requirements;
- improving the website;
- conducting statistical analysis;
- sending booking information.
We do not sell or transfer personal data to third parties without legal grounds.
4. Protection of Personal Data
The administration takes all necessary organizational and technical measures to protect personal data from loss, illegal access, alteration or distribution.
5. User Rights
The user has the right to:
- know what personal data is being processed;
- request correction of inaccurate data;
- request deletion of personal data in cases provided by law;
- withdraw consent to the processing of personal data.
6. Contacts
For all questions regarding the processing of personal data, the user may contact the administration of HRC “Tsarevka” using the contact details provided on the official website.
